Privacy Policy

Privacy Policy

1. Introduction

Welcome to Pepper Street Car Park. These Terms of Service govern the use of our car park in Chester and our website. By using our services, you agree to follow these terms.

2. Use of the Car Park

  • All vehicles must be parked within marked bays and comply with posted signs.
  • Parking is available on a first-come, first-served basis, and a valid payment must be made before leaving your vehicle.
  • Vehicles are parked at the owner’s risk, and we are not responsible for any loss, damage, or theft.
  • Unauthorized or illegally parked vehicles may be fined, clamped, or towed at the owner’s expense.

3. Payments & Fees

  • All parking payments must be made via Hozah or phone before leaving the car park.
  • As displayed on our pricing board and website, parking fees are based on duration and vehicle type.
  • No refunds are issued for unused time or early departures.

4. Security & Liability

  • The car park is monitored by 24/7 CCTV surveillance, but we do not guarantee the security of vehicles.
  • We are not liable for any damage, loss, or theft unless caused by our direct negligence.
  • Customers must ensure their vehicle is locked and secured when leaving the premises.

5. Prohibited Activities

  • Sleeping or camping in vehicles is strictly prohibited.
  • Vehicles must not cause obstruction or nuisance to other users.
  • Using the car park for commercial activities, unauthorized repairs, or sales is prohibited.

6. Parking Violations & Enforcement

  • If a vehicle violates our terms, enforcement measures such as fines, clamping, or towing may be applied.
  • Any unpaid fees or penalties may be pursued through debt collection agencies or legal action.

7. Privacy & Data Protection

  • We collect and store vehicle and payment information as part of our security and operational procedures.
  • Our Privacy Policy protects your data, and we do not share personal details without consent.

8. Changes to Terms

We may update these Terms of Service from time to time. It is your responsibility to review these terms regularly.

9. Contact Us

If you have any questions or concerns regarding these Terms of Service, don’t hesitate to get in touch with us:

馃摟 Email: [email protected]

馃摓 Phone: 01245 392 289