Terms of Service

1. Information We Collect

Pepper Street Car Park Chester may collect the following information when you use our services:

  • When you contact us about parking, personal details (name, phone number, Email) are needed.
  • Payment information for processing parking payments.
  • Vehicle details (registration number) for parking access and security.
  • When you visit our website, you will find technical data (IP address, browser type).
  • CCTV footage for security and safety in our Chester car park.

2. How We Use Your Information

Pepper Street Car Park Chester use the information we collect to:

  • Process parking payments.
  • Provide customer support and respond to inquiries.
  • Improve our car park services and website.
  • Ensure security and safety through CCTV monitoring.
  • Comply with legal and regulatory requirements.

3. How We Protect Your Information

Pepper Street Car Park Chester take security seriously and use appropriate measures to protect your data:

  • Secure payment processing for transactions.
  • CCTV surveillance to maintain safety in the parking area.
  • Limited access to personal data, restricted to authorized personnel.
  • Regular security checks to protect against unauthorized access.

4. Sharing of Information

Pepper Street Car Park Chester do not sell or rent your personal information. However, we may share your data in the following cases:

  • Legal requirements – if required by law or law enforcement.
  • Payment processing – with trusted third-party providers to complete transactions.
  • Security enforcement – in cases of unauthorized parking or policy violations.

5. Cookies and Website Tracking

Our website uses cookies to improve user experience. Cookies help us:

  • Remember your preferences.
  • Analyze website traffic and performance.
  • Enhance security and prevent fraud.

You can manage or turn off cookies through your browser settings.

6. Your Rights

You have the right to:

✅ Access your data – Request a copy of our information about you.

✅ Correct your data – Update or correct any inaccurate details.

✅ Request deletion – Ask us to remove your data (where legally permitted).

✅ Object to processing – Restrict how we use your personal information.

To exercise your rights, contact us at [email protected].

7. Contact Us

If you have any questions about this Privacy Policy or how Pepper Street Car Park Chester handle your data, don’t hesitate to get in touch with us:

📍 Address: Newgate Street, Chester, CH1 1DE

📧 Email: [email protected]

📞 Phone: 01245 392 289

We may update this policy from time to time. Please check back for any changes.

By using our services, you agree to this Privacy Policy.